Common Questions
- Can I Pause the Booking of Specifc Sessions?
- Can I Change a Session Fee After it Has Been Booked?
- Can I send my clients a standalone questionnaire, outside the booking process?
- How do I create session coupons for my clients?
- Can I sell session gift cards?
- Can I import my booking session details into my calendar?
- How do I find the gallery that was automatically created for a session that my client booked?
- My client booked a mini-session and now wants to move to a different time; how do I move their spot?
- What do I do if my clients needs to cancel their session?
- How much does it cost to use the booking service?
- Where can I find (and edit) the default email templates for my booking sessions?
- After paying their retainer amount, when will my client be asked to pay for the remainder of their session balance?
- How do I add an offline session payment?
- I have a client that doesn't want to pay for their session online; how can I change their session to require an offline payment instead?
- How can I give a discount to a family member for their session?
- Can I refund a session payment?
- What do my clients see when booking a 'Multi' session?
- What do my clients see when booking a 'Single' session?