Instaproofs, Inc. Support Help Center home page
Sign in
  1. Instaproofs, Inc. Support
  2. Client Booking
  3. Common Questions

Common Questions

Follow New articles New articles and comments
  • Can I Customize the Time & Duration Text For My Booking Sessions?
  • Can I Pause the Booking of Specifc Sessions?
  • Can I Change a Session Fee After it Has Been Booked?
  • Can I send my clients a standalone questionnaire, outside the booking process?
  • How do I create session coupons for my clients?
  • Can I sell session gift cards?
  • Can I import my booking session details into my calendar?
  • How do I find the gallery that was automatically created for a session that my client booked?
  • My client booked a mini-session and now wants to move to a different time; how do I move their spot?
  • What do I do if my clients needs to cancel their session?
  • How much does it cost to use the booking service?
  • Where can I find (and edit) the default email templates for my booking sessions?
  • After paying their retainer amount, when will my client be asked to pay for the remainder of their session balance?
  • How do I add an offline session payment?
  • I have a client that doesn't want to pay for their session online; how can I change their session to require an offline payment instead?
  • How can I give a discount to a family member for their session?
  • Can I refund a session payment?
  • What do my clients see when booking a 'Multi' session?
  • What do my clients see when booking a 'Single' session?
Instaproofs, Inc. support@instaproofs.com
Powered by Zendesk