Managing Your Account
Downloads
Company Details
Photo Galleries
- How do I create a photo gallery?
- How can I upload images to my gallery?
- How do I invite my clients to view their gallery?
- How do I upload my photos directly through the website?
- What size images should I upload?
- How long will it take for my images to process after being uploaded?
Gallery Types
Purchase Options
- What types of things can I sell through my client galleries?
- Print Sizes
- Instant Image Downloads
- Single Image Products
- Category Downloads
- Full-gallery Downloads
Pricing
- Can I offer Black & White or Sepia colored prints through my storefront?
- How can I set a minimum purchase requirement on my galleries?
- How do I set the pricing for my print sizes and instant downloads?
- How do I create and edit pricing sheets?
- How do I set the pricing on my multi-option products and full-gallery downloads?
- How can I change pricing sheets on an existing gallery and/or its images?
Sales & Coupons
- What types of sales can I run on my galleries?
- Discount Days Sales
- Date Range Sales
- Print Size Sales
- Specific (Dollar) Amount Coupon Codes
- Percentage Off Coupon Codes
Email Marketing
- What emails are sent to my clients?
- How do I add a gallery's password to my email templates?
- What emails are automatically sent to my clients?
- How do I create an email template?
- How do I send gallery invitation emails?
- Can the system send different automated emails for each of my different gallery types?
Sales Tax
- How can I define my sales tax rate(s)?
- Who is responsible for the sales tax on my orders?
- Can I charge different sales tax rates for different shipping addresses?
- I have a whole bunch of sales tax rates to enter; can I just upload them instead?
- Can my displayed product pricing include the sales tax (GST/VAT)?
Contracts
- What's the basic process for creating a contract and sending it to my client to sign?
- What are Contract Templates, and how do they work?
- What's a Contract, and how do I fill in it's details?
- Converting an existing Contract into a Contract Template
- What do each of the different contract statuses mean?
- How do I, as the photographer, sign my contracts?
Subscription Plans
- What percentage of each order do you take as a commission?
- How can I change the subscription plan I am on?
- Are annual subscription plans available?
- Can I pause my subscription and then come back later?
- What happens to my account if my subscription expires?
- How can I keep my account open while I'm waiting for a new credit card in the mail?