Basic Setup
If you haven't already selected a default lab and set your account up so that it's ready to use our integrated fulfillment services, you will need to do that first. Here are a couple of links to get you started:
How do I set my account up so that my orders can be fulfilled by the labs?
How do I select a default fulfillment lab?
Sending the Order
After you've got the basic setup out of the way, sending an order to the lab can be done as follows:
- From the main menu, click Selling » Orders.
- Locate the order that you'd like to send to the lab and click on the customer's name that's associated with the order.
- Click the Begin Fulfillment Process button found at the top of the order details page to begin the fulfillment process.
The fulfillment process consists of verify the order details, including the shipping address, print sizes, and image crops. When you've gone through the order details and clicked the final Submit button, your order will be sent to the lab for fulfillment.
Auto Fulfillment
If you'd prefer not to have to manually send your orders in for fulfillment, you can enable auto-fulfillment and we'll handle that task for you.
Manually Creating an Order
If you'd like to create a new order from your admin to send to the lab, see the following article: Can I create an order without purchasing it through my client galleries?